Privacy Policy

1. Information We Collect

We collect the following information:

• Account Information: Email address and name when you create an account
• Search & Usage Data: Keywords, niches, and stores you search or view
• Payment Information: Processed securely by Stripe (we do not store credit card details)
• Usage Analytics: Anonymous usage data to improve our service

2. How We Use Your Information

We use your information to:

• Provide dropshipping intelligence and search services
• Process payments and manage your account
• Send service updates and important notifications
• Improve our product and user experience
• Comply with legal obligations

3. Third-Party Services

We use the following third-party services:

• Supabase: Database and authentication
• Stripe: Payment processing
• Resend: Transactional email delivery
• Data & scraping providers: Used to gather public store and product signals

Each service has its own privacy policy governing how they handle data.

4. Data Retention

• Account Data: Until you request account deletion
• Search History: Retained while your account is active
• Payment Records: 7 years (legal requirement)

5. Your Rights

You have the right to:

• Access your personal data
• Request data deletion
• Export your data
• Opt out of marketing emails
• Update your information

6. Data Security

We implement industry-standard security measures including:

• Encrypted data transmission (HTTPS/TLS)
• Secure database with row-level security
• Regular security reviews
• Limited employee access to data

7. Cookies

We use essential cookies for:

• Authentication and session management
• Remembering your preferences

We do not use advertising or tracking cookies.

8. GDPR Compliance

For users in the European Union, we comply with GDPR requirements including:

• Lawful basis for processing (contract performance, legitimate interest)
• Right to data portability
• Right to be forgotten
• Data breach notification within 72 hours

9. CCPA Compliance

For California residents, we comply with CCPA requirements:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of sale of personal information (we do not sell data)
• Right to non-discrimination for exercising privacy rights

10. Children's Privacy

Our service is not intended for users under 18 years of age. We do not knowingly collect information from children.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by email or through our service.

12. Contact Us

For privacy-related questions or requests:
Tagan Labs LLC, 30 N Gould St, STE R, Sheridan, Wyoming 82801, USA
Email: legal@whatshipping.com