Support
Need help with WHAT Shipping? Email us — a real person on the Tagan Labs team will get back to you.
Email support
support@whatshipping.comWe usually reply within 1–2 business days (Mon–Fri, US time).
What can we help with?
Account & sign-in
Trouble logging in, linking Google, or updating your profile and currency preference.
Billing & refunds
Subscription questions, invoices, or refund requests. See our refund policy for eligibility. Refund policy.
Data & accuracy
Questions about traffic estimates, best-seller signals, or why a store or product looks missing. All figures on WHAT Shipping are estimates — we are happy to explain what we can see.
Bugs & feedback
Something broken on the site, or an idea that would make research easier? Tell us — we read every message.
Privacy & legal requests
For data deletion, export, or privacy questions, email legal@whatshipping.com or read our Privacy Policy.
Tagan Labs LLC · 30 N Gould St, STE R, Sheridan, WY 82801, USA